Privacy Policy
Cape Overberg Honeybush respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
1. Information We Collect
We may collect personal information including, but not limited to:
Name and surname
Contact details (email address, phone number, physical address)
Company and business details
Order, delivery, and invoicing information
Any information you provide when contacting us or doing business with us
We only collect information that is necessary for legitimate business purposes.
2. How We Use Your Information
Personal information is used to:
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Supply Honeybush products and related services
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Communicate with customers, suppliers, and partners
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Respond to enquiries and requests
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Manage orders, payments, and invoicing
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Comply with legal and regulatory obligations
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Improve our operations and customer experience
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We do not sell or trade personal information.
3. Sharing of Information
We may share information only when necessary with:
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Logistics, courier, or payment service providers
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Professional advisers or auditors
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Regulatory or legal authorities where required by law
All third parties are required to protect your information and use it only for agreed purposes.
4. Data Security
We take reasonable technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse, or disclosure.
Access is limited to authorised persons only.
5. Retention of Information
Personal information is retained only for as long as necessary to fulfil business, legal, or regulatory requirements.
Once no longer required, it is securely deleted or anonymised.
6. Your Rights
In terms of POPIA, you have the right to:
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Access your personal information
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Request correction or deletion
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Object to processing
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Withdraw consent where applicable
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Lodge a complaint with the Information Regulator of South Africa
7. Cookies and Website Use
Our website may use cookies to enhance functionality and user experience.
You may disable cookies through your browser settings.
8. Changes to This Policy
This Privacy Policy may be updated from time to time.
The latest version will always be available on our website.
9. Contact Details
For any questions or requests regarding this Privacy Policy or your personal information, please contact:
Cape Overberg Honeybush
📞 +27 82 895 5949
Address:
BergplaasFarm 137
Portion 9
Spanjaardskloof
Western Cape Province
South Africa